Archives for: August 2006, 31

08/31/06

  08:38:23 am, by The Dreamer   , 562 words  
Categories: General, Cable HD DVR, TV

Getting a Cable HD-DVR....

When I got out of the shower this morning....I guess I was in there a lot longer than I thought. I found it was after 8am.

Remembering that when I had email customer support regarding an order for blank checks I made last month, that I hadn't received. The response was to call them and then asked me to fill out a survey on the helpfulness of their response.

Well, since I was home during the window (I haven't yet gotten around to trying the now working phone in my cubicle at work :)) )....I called and all they did was look up the info confirm my address and offer to send me another book of checks. Hopefully these will materialize, etc. |-|

Meanwhile, I since I was hope and using the phone....I thought I would give Cox a call, since it had been more than 24 hours since they promised that I would get a response within 24 hours. (digging through my email backlog....1000+ of manually filtered emails [meaning spam and date sensitive material, removed]) I saw that I had previously gotten a response email from them, also promising a response within 24 hours....but no actual response (since that's among the date sensitive stuff I look for, though not so much the received receipt...)

Anyways....after getting a hold of a person...I had to keep repeating that I wanted an HD-DVR and not to take anyway any of the stuff I'm already paying them for. Finally, he accepted that I really did want to add an HD-DVR to my current subscription and not remove stuff.

And, not because I had threatened to do so in a previous blog entry. He didn't seem to understand why a single guy with a single TV could possibly want to watch so much stuff. Though I'm starting to wonder if I can still watch all this stuff. But, I suppose if I spent less time at work or doing work from home....I would be able to resume my habit.

Plus the new fall season is starting to pile on....

Full story »

Now instead of subjecting some poor random forum to a long rambling thought, I will try to consolidate those things into this blog where they can be more easily ignored profess to be collected thoughts from my mind.

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