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Houston, we have a luggage problem - CNN.com


  11:04:36 pm, by The Dreamer   , 335 words  
Categories: Travel

Houston, we have a luggage problem - CNN.com

Link: http://www.cnn.com/2006/TRAVEL/12/27/lost.luggage.ap/index.html

I've been getting a lot of links, messages, emails on this news article....because I'm still wondering where my luggage is from the United flight of December 24th.

This evening I called again for an update....kept getting disconnected by the baggage line. Called customer relations....also kept getting disconnected. Finally (at about 6:55pm) instead of pressing a number between 1 and 4...I pressed 0, and got a person.

Who said I needed to call the baggage line, offered to transfer me....but disconnected me instead. When I called back (7:00pm), I was informed that they were now closed for the day.... >:(

Went to calling the baggage number....after about a dozen tries, I eventually landed in the hold queue to talk to an agent. But, the story was the same.... >:-(

The system shows the bag was last scanned at Kansas City International and is out for delivery, but no delivery information was available. Its been 2 days....I sure hope they aren't walking the bag from Kansas City....

The agent kept putting me on hold for 'some' time, as he tried to get more information on the actual delivery state of my luggage. Finally, he reported that it was being turned over to US Airways for expedited delivery to the Manhattan airport and eventually would get delivered to my home.

But, I should check back in 2-3 hours for an update on status. So, I did some work....and now I'm tired....:yawn:

But, since it has been 3.5 hours...a quick check of the online status....no change. Still says it is being delivered, with a delivery date of December 25th, 2006 and time of between 12:00 AM - 12:00 AM. :##

Already stayed home from work during the day on the 26th waiting for it, though I did go in in the evening to get some work done. Since they've kept saying that I'll be called for delivery, I opted to go into work this morning...and I guess I'll continue to do so....all the while, waiting for the call. )-o

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Now instead of subjecting some poor random forum to a long rambling thought, I will try to consolidate those things into this blog where they can be more easily ignored profess to be collected thoughts from my mind.

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