Archives for: March 2009, 21

03/21/09

  12:44:14 pm, by The Dreamer   , 248 words  
Categories: Time Warner/Cox Cable, TiVo HD / Premiere / Elite

Cox automated system is pretty slick....

Last night, in the #k-slug channel I heard that a movie was playing on AMC. So, I popped over to my TiVo HD to see if I could record it, but it had already started (and no other airings in the immediate future)...so I tried to watch it live instead (more or less).

AMC-HD is available on Cox, but I couldn't watch it....just a black screen. >:XX There was a recording in progress, but I checked to see what the other cablecard was doing...and it was getting the HD show. So, I had to settle for watching the moving on the analog AMC channel.

After the recording finished, I rebooted the TiVo HD...but that didn't cure the problem. Checking around it seems just basic HD channels were working the rest weren't. (Later noticed that it had failed a while back...but only missed one other show....the latest HD episode of South Park.)

So, it would probably require them to hit the cards with a reset...so I called Cox. Working through the automated system, I eventually reached technical support for cable tv....and it immediately offered the option to send a reset to my cable boxes.

I had the TiVo HD tuned to TNT-HD....and almost instantly...video appeared on my TV.

Didn't need to talk to a person &#59;D

Maybe I'll dread calling Cox less when this problem happens....though it does make me wonder why the option was immediately presented...is it the simple fix or is it a common problem...or both.... :hmm:

Now instead of subjecting some poor random forum to a long rambling thought, I will try to consolidate those things into this blog where they can be more easily ignored profess to be collected thoughts from my mind.

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