Archives for: August 2011, 23

08/23/11

  08:24:32 am, by The Dreamer   , 1100 words  
Categories: Hardware, Software, Computer, Storage

Oops!Backup, Crashplan and RAID5 OCE on Zen

I may have mentioned that I've been trialing Oops!Backup on Zen....the 30-day free trial period ended last week, and a few days before it ended. I went and bought a license. But, not the 20% off that I found an email for after I had gotten the license....wonder if the 120-day guarantee still applies.

Because on Saturday my system crashed....it was acting weird, and the desktop had gotten messed up...figured explorer had crashed on me, and not all my systray icons came back. So, I logged out to log back in. Except instead of the login screen after the black one....I watched the bios boot sequence :??: And, it got stuck. So, I had to powercycle to get it to try again.

Starting to question my decision to go with HP. Especially since they sold me an extended warranty that doesn't apply to the computer that I bought it with... :## At least Dell did good with its extended warranty service....they replaced my Dell monitor that died under the Dell system warranty, even though I bought the monitor after I got the computer + warranty. (The Dell 18" LCD was a step down from the 21" CRT that I had....but it's an LCD!)

Anyways....things eventually came back up and everything seemed fine....until the hour, Oops!Backup failed with "Oops!Backup encountered an error while versioning your files. Please try backing up again. (4043)". So, I tried it again. And, again.... I think the software needs some kind of self-repair?

It continued to not work for a while, so I tried looking online for an easy fix....found nothing. So, I fired off an email to support. Didn't really expect much, given that it was Saturday night. But, got an email on Sunday to download and run a tool to collect logs and send them the result. Almost the size of a typical explorer :>>

But, then I didn't hear anything until Tuesday morning. The explanation is that a particular metadata XML file has been corrupted or tampered with for some reason.

First I'm to make sure that I didn't tamper with it, and that I'm not continuing to tamper with it.... umm, sure blame me.

So, I'm to delete it, exclude it, backup, re-include, backup....and then what?

A backup takes a really long time....a lot of stuff has changed since Saturday night. Current attempt has been running for over 30 minutes....though the backup destination is busy with other things as well (more later).

No joy. :`(

It had said the metadata XML file that was corrupt was the one for the _gsdata_ under Documents. Digging around, I eventually found where the error logs are kept...and see that its now complaining about _gsdata_ under Pictures. Wonder if its more that there's a race every hour when GoodSync is running and sync'ng my Documents/Pictures/Music/Videos folders or it was just the crash that killed it. Or, if there's any need to have _gsdata_ backed up by Oops!Backup

17.17GB of changes with both _gsdata_'s excluded.... Another 70.75MB after including them back. Guess we'll see in 37 minutes if its all fine again.... U-(

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Now instead of subjecting some poor random forum to a long rambling thought, I will try to consolidate those things into this blog where they can be more easily ignored profess to be collected thoughts from my mind.

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