Tags: chase

07/05/10

  12:39:57 pm, by The Dreamer   , 435 words  
Categories: Software

Removing the Bank Logo From the Quicken Splash Screen

Link: http://www.kimplicity.com/fkim/blog/2008/02/05/removing-the-bank-logo-from-the-quicken-splash-screen/

One of the peeves that I've developed for Quicken 2010 Premier is the Chase logo on its splash screen.

As I had previously written, I had a growing dislike of Chase. I never got a credit card from them, but they were the bank that acquired the bank that issued my Mastercard...and later they were the bank that acquired the bank that issued my Visa. I never liked the idea of the same bank being the issuer of more than one card....

Well, during my time with Chase, I had more incidents of fraudulent activity than with any other issuer. And, each time that it did happen, they would immediately cancel my card and issue me a new one....without regard to the inconvenience this would cause me. I kept saying after the 3rd strike that it would be time to end my relationship with Chase.

Visa was the first to go, since it was just a basic Visa...and I had been looking for a reward Visa for some time....I had considered converting to a Reward Visa issued by Chase, but after the 2nd strike...I opted to look elsewhere.

And, when the 3rd strike happened with Mastercard....it was probably time, though I didn't. But, I did stop using the card. Though in having to update the bills that charge Mastercard directly, I had moved most of these to the new Visa...before the 3rd incident. So, it would just be a matter of getting myself to stop using the Mastercard. Which became easier to do once Chase ended my rewards program on the card.

But, it took some time to finally make the move to get a new Mastercard and close the Chase card.

It didn't happen until after I was forced to transition from MS Money Plus to Quicken.

Shortly after I started using Quicken, I noticed that the splash screen acquired the Chase Logo. I had hoped that once I terminate my Chase relationship that it would go away...but that was many months ago, and it wasn't happening.

Now Quicken takes a long time to start, and the splash screen stays on top...so its blocking me from doing other things like reading email while waiting it to fully start. Which just makes the Chase logo all that more annoying. I had hoped to find a way to shorten or remove the splash screen, or prevent it from preventing me from using my computer during the eternity it takes to load.

But, at least I found a way to get rid of the annoying Chase Logo. :cool:

Now I can go back to the other Quicken peeves.... :**:

07/19/09

  12:25:33 pm, by The Dreamer   , 358 words  
Categories: General, Travel, Healthcare

What does this mean?

"Account was in dispute-now resolved"

That's what shows up on my credit report for the credit card that the Chase Fraud Department had called me to inform that they had detected suspicious activity and will now close my account and issue me a new one.

They've never done something like this before, and this is the 3rd time this has happened with this card. The first time I disputed a charge that caused the card to be closed. The other two times, they called me.

It was extra painful this time around in getting the detected suspicious activity actually removed from my card.

I pay this card (like I do most others) in full every month.

I think its time to rethink who get's to be my Mastercard.

Not sure if the problems are Chase or Mastercard, but I haven't had this much of trouble with my other credit cards (had a problem years ago with a Visa check card, which is why I almost never use it now...even opted out of getting one the last time I opened a bank account)

Full story »

04/16/09

  07:26:58 pm, by The Dreamer   , 425 words  
Categories: General

Chase Fraud Update

Today I got the letter from Chase telling me that they had been informed of the unauthorized charges, ummm. But, it was Chase that informed me of the unauthorized activity on my card and closed it. And, they wanted me to confirm the charges on or after April 2nd that were authorized or unauthorized.

Except that they included the authorized charges I had made on April 2nd and April 3rd (charges which I had indicated during the call with the Chase Fraud Department as authorized ones, just local fast food charges), but omitted the unauthorized (online) charges that had occurred on April 3rd and had triggered them calling me in the first place. They only listed a couple of the unauthorized charges, missing two before it and one after it.

So far no new charges have appeared on line. And, there shouldn't be...because I haven't used my new card yet. I plan to, but it probably won't be until sometime into the next billing cycle.

Full story »

04/14/09

  08:30:30 am, by The Dreamer   , 147 words  
Categories: General

Fraud & Chase is starting to really bug me.

Today, yet another charge that was clearly fraud...showed up for my new account. "PURECOLONACAI" The transaction occurred on April 9th, which is between the time that Chase Fraud closed my account on April 3rd and before I received my new card (and called in receipt of) on April 10th.

I'm starting to think that maybe I shouldn't have, since I'm not feeling the urge to ever use Chase again.

I called Chase Fraud Department again....and they said I should see credits within 48 hours. I asked if this would put an end to new ones appearing....but didn't get the warm sensation that it would end things.

Of course, the call yesterday (with Voicemail) from Chase saying that they want me to submit receipts proving that the fraudulent charges weren't mine before they will take action on the charges doesn't make me feel any better about their operation.

Hmmm.... :**:

04/09/09

  07:42:04 am, by The Dreamer   , 112 words  
Categories: General

Chase Fraud Fail

The Chase Fraud Department has failed. They closed and canceled my card on Friday saying there was suspicious activity that they blocked, and wanted me to confirm (which I didn't.)

Except that my new account is showing those suspicious charges made on Friday and Saturday....a new account that I haven't yet gotten the new card for, or activated, yet.

Last time this happened, when they said they would take care of the unauthorized charges....I never saw those unauthorized charges.... But, this time they went and posted the charges yesterday to my new account? >:-(

Full story »

04/03/09

  04:09:33 pm, by The Dreamer   , 167 words  
Categories: General

Call from Chase Fraud Department today

For the 3rd time since I've had a Chase Perfectcard, I've had my card closed by Chase due to fraudulent online charges.

First time was in April 2005. The second time was in January 2008. And, now a third time....April 2009. This and the first time, are both before I plan to go on trips....so some added inconvenience.

Not sure I sense a trend.... :hmm:

I don't understand why there's so much trouble with this card, and not my other ones....Visa, Discover, American Express. With the exception of American Express, the cards get pretty much the same kind of usage...most of the same places in brick and mortar use (except places that don't accept Discover)...and generally the same kind of online activities.

The last time this happened, I talked about whether or not I should be looking for a different company to provide me a Mastercard. Perhaps it is time to revisit that idea again.

If only it wasn't such as hassle, etc. Plus the timing sucks this time again....

Now instead of subjecting some poor random forum to a long rambling thought, I will try to consolidate those things into this blog where they can be more easily ignored profess to be collected thoughts from my mind.

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