Tags: eas

11/10/11

  04:11:52 pm, by The Dreamer   , 881 words  
Categories: General, Wireless/iPhone, VoIP, WiFi, Safety & Security, Cox HSI, AT&T DSL, Broadband, Amazon Kindle

Cox Cable was a no show today....

This afternoon's tale starts on Tuesday, November 8th.

At about 9:30am, I get an email from Cox about Wednesday's EAS test for 2pm EST....shouldn't be a problem, won't be home and nothing should be recording then...

Then at about 11:30am, I start getting pages that my Cox connection (among other things) has gone away. Well, the other things were because without Cox...there's no DNS or NTP...so things that tested or depend on that also failed. Though monitoring from work just showed Cox down.... At least I still have DSL....tweak some stuff back to being DSL centric, and bounce my cable modem a few times.... I had switched away from being DSL centric after a recent significant DSL outage.

Eventually cable service comes back, and I think all is good. Though I don't notice that not everything in nagios has cleared. And, when I come home...I find that I still have no Cox internet service.

I turn on the TV to see if I'm at least getting a signal....but I only checked the channel that was default...didn't check further. I then get on with Cox to find out why my service is down.

Strange that I often have trouble right around bill due time. But, I use EasyPay, so they automatically get paid. And, this month the auto-pay date is November 9th. New bill came out around October 27th (in fact later when I got confirmation that they had processed the payment, that's what it said). Always interesting that they allow so little time between sending the bill to when it needs to get paid. Its probably to keep us from dropping services between getting the bill and paying it. Like dropping Movie Pak....a while back they moved BBC America to the Movie Pak, so I had to add that to my service quickly....but sometime later they moved it back to the Variety Pak...so I should probably drop the Movie Pak...but I never seem to get around to it. I don't watch anything else in the Movie Pak (but at least I do from the Variety Pak.)

But, I check and account is current. I also got alert from bank of the pending charge too.

So, I get on with Cox support to find out what's up or not....and after they get my account information, come back saying a technician call is needed and say the earliest is Thursday between 1-3pm. Ok...then I'm asked if there's anything else, and I'm disconnected.

Seems like that's one way to avoid the National EAS test....

I had turned the cable modem on and off a few times, with longer off times, and checked connections and such...to no luck, but couldn't recall if I left it on or off overnight. When I get up...there's still no Cox Internet service. I restart the cable modem, and presto...I have service.

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Now instead of subjecting some poor random forum to a long rambling thought, I will try to consolidate those things into this blog where they can be more easily ignored profess to be collected thoughts from my mind.

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