Lawrence "The Dreamer" Chen's Blog

When I got out of the shower this morning....I guess I was in there a lot longer than I thought. I found it was after 8am.

Remembering that when I had email customer support regarding an order for blank checks I made last month, that I hadn't received. The response was to call them and then asked me to fill out a survey on the helpfulness of their response.

Well, since I was home during the window (I haven't yet gotten around to trying the now working phone in my cubicle at work )....I called and all they did was look up the info confirm my address and offer to send me another book of checks. Hopefully these will materialize, etc.

Meanwhile, I since I was hope and using the phone....I thought I would give Cox a call, since it had been more than 24 hours since they promised that I would get a response within 24 hours. (digging through my email backlog....1000+ of manually filtered emails [meaning spam and date sensitive material, removed]) I saw that I had previously gotten a response email from them, also promising a response within 24 hours....but no actual response (since that's among the date sensitive stuff I look for, though not so much the received receipt...)

Anyways....after getting a hold of a person...I had to keep repeating that I wanted an HD-DVR and not to take anyway any of the stuff I'm already paying them for. Finally, he accepted that I really did want to add an HD-DVR to my current subscription and not remove stuff.

And, not because I had threatened to do so in a previous blog entry. He didn't seem to understand why a single guy with a single TV could possibly want to watch so much stuff. Though I'm starting to wonder if I can still watch all this stuff. But, I suppose if I spent less time at work or doing work from home....I would be able to resume my habit.

Plus the new fall season is starting to pile on....

Follow up:

Though without thinking, I opted to pay the delivery fee and have them deliver it sometime next week...rather than see if I can get somebody to give me a ride tomorrow(?) to pick it up between 8:30 and 5....possibly as part of getting the HOT phone for the weekend

Meanwhile, there was a prolonged outage early this morning...didn't go outside to see if they finally got the permanent wiring in place....I had seen the new boxes and such for a bit now...but so far they've been splicing the other residents in my building into my temporary connection. At least I hope that it is Cox that is adding the temporary line outside...

Never can tell, since they all seem to be other college students....apparently buying condos isn't outside of what a student would consider doing for housing these days. Of course, the the guaranteed buy back with in 4 years is probably that double edged sword.

Last night was noisy due to somebody with loud bass....lots of other noise around the building on other nights. Though it was interesting that it was quite Sunday morning. Perhaps it really is a day of rest

I'm told thing'll be really interesting on Saturdays from now on....wonder what I'll be doing....