Tags: linksys pap2

09/14/10

  11:51:46 am, by The Dreamer   , 687 words  
Categories: Wireless/iPhone, Travel, VoIP, Networking, AT&T DSL

My Broadvoice Outage

Yesterday, I was at home....staycation....when I heard my cellphone ring, and while it was ringing I heard a text message come in. But my home phone, which I was sitting next to, remained quiet.

I have my Broadvoice VoIP service set to simulring my cellphone, so that I'll have the option of answering calls to my home number when I'm not at home. But, name display doesn't carry to the cellphone, so I also have call notification send an SMS with that information. Actually, its more interesting in that I have the SMS go to my iPhone, and the simulring is of my regular cell phone (during a work day, the iPhone is usually dead around 5pm...but I need to be available 24x7). The future of having a smartphone is up in the air, but I'm considering an IPX7 phone to replace my current regular cellphone....

Anyways....I didn't recognize the number (and there was no name for it), so I ignored the call...and it didn't leave me a voicemail. I then picked up my home phone...and got fast busy. Hmmm, wonder when it stopped working?

I tried the usual troubleshooting, reboot ATA, reboot router, modem, disconnect/reconnect, switch from using DSL to Cox, etc. No dice. Checked my account portal, no service outages reported. Tried emailing support to make sure. But, got no response (until after I had resolved the issue on my own).

I'm using BYOD service....when I had originally signed up, I had a D-Link DPH-540...but it wouldn't switch between work wireless and home wireless...at all. No WiFi between home and work, so no expectation of that kind of roaming. But, it didn't just work when I went between the two networks. And, there were other issues.

Since I neglected to get either of the ATAs from my previous VoIP providers unlocked (ATA-186 from Vonage and something else from Lingo.) I went looking for an unlocked ATA on eBay. I originally got a Linksys PAP2, but what I really wanted was the Sipura SPA-3000.... Anyways, I initially set up the Broadvoice service on the Linksys PAP2 and all was good then.

Later I scored a Sipura SPA-3000, and switched to that. The Sipura SPA-3000 has the capability of using a landline either via dial code, as a gateway to VoIP or as backup. The latter two reasons were why I got it. In the event of an Internet outage (or power outage), I wanted to still have phone service...and I was paying an arm and a leg for landline service, but not using it for any other reason...except that naked DSL wasn't available when I moved here. And, I wanted DSL.

I had toyed with the gateway option....being able to call from work, and then relay out to VoIP, in case the urge to call my parents or something when I'm working late ever strikes. It never did, though I've played around with options over the years. I had tried Skype, Fring, Packet8 services....but never actually made the real call.

Anyways..the Sipura SPA-3000 worked well the few times that having it fall back to landline was needed....

Though later, I did switch to naked DSL. So, no more fallback. But, I left the SPA-3000 in place, unchanged...because it was working....

Well, this morning I got up....and I still have no phone service. So, I decided that it might be time to dig out the 'old' Linksys PAP2 and see if that would work.

I did. Didn't even have to remember how to get to the admin interface...forgot that it has a user and an admin, and that default URL is for the user interface. So trying to login as admin wouldn't work. I knew what admin password I had set on it, but I couldn't remember what the user password was (once I realized that was what it was prompting for). Anyways...plugged it in, and it just started working immediately.

Later I verified that all the settings were still right.

Now I'll be able to make (and receive?) phonecalls from my home phone... :cool:

Wonder if I need to shop around for another backup ATA. :hmm:

Now instead of subjecting some poor random forum to a long rambling thought, I will try to consolidate those things into this blog where they can be more easily ignored profess to be collected thoughts from my mind.

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