Tags: visa

12/06/12

  08:59:00 am, by The Dreamer   , 616 words  
Categories: General, Wireless/iPhone, Travel

Bank of America strikes again

Every now and then, Bank of America would call me to verify charges, which seemed annoying....they most often would do it every time I placed an order with NewEgg.com. Of course, NewEgg.com doesn't charge the card at the time of checkout, so you don't know what's going on when they do process the charge, and telling them to try again doesn't work.

But, recently I found my card wasn't working. I don't use the card as much at the moment (with the current Cash Back promotion on Discover), but still there are occasions...like during Black Friday/Cyber Monday...

I call to find out what's up, and keep getting disconnected from one number that's supposed to be available 24/7. I then call another number, and they tell me that there's a fraud lock on my account and that I need to call the fraud security number. The 24/7 number I had been calling. But, then the customer service rep adds, that they're closed right now and to call back tomorrow after 8am. Huh?

After this I check my caller ID log to see if any Bank of America calls had been received. There hadn't been, but I recognize one of the unlisted 866 numbers. It called at 11:34am on November 29th, and left no message. That hardly counts as a contact attempt, since in the past they do leave messages and they used to be identified as from Bank of America. Though recently Discover did the same thing, where in the past the calls came from an identified number (which I had saved, so it would be recognized when it showed up on my cell...and I changed my phone setup to only pass a specific group of numbers to my cell....at first to limit work calls going to my cell....but later to limit the calls since I'm on a prepaid plan now.

Well, I call this morning to find out what's up. And, they tell me that a number not associated with my account called my card (but associated with fraud), when prompted for identity verification information....like last 4 of social or my zip code, and eventually confirmed by zip code. The number is associated with attempting to access the points balance on cards that have points. (Mine does.) Back on November 27th.

This was after they had me verify with additional questions from my account usage to verify identity.

They check my points balance, and there doesn't seem to be any redemptions and the balance appears right.

Because they had called, once on November 29th and left no message. That constituted a failure to reach me regarding suspicious activity on my account, so they suspended my account on the 29th. My last transaction was on the 28th, and that worked fine. With a upcoming direct charge around December 2nd....which hasn't shown up yet. Though they took my card payment on the 30th.

But, now they are going to go and cancel my account and issue a new card...which takes about 7 days. Unless I'm in a rush, then they can FedEx a new card to me tomorrow. Well, I'm about to go on a business trip...so yeah, I'm in a bit of a rush. Though when I travel, Amex is my primary card. "Don't Leave Home Without It" &#59;D So, they will FedEx me a new card...and add a note on my account of my immediate travel plans.

Darn, and I just setup an automatic bill to my card recently...which I'm going to have to update, or will I? I setup Amnesty International again, which was also right around the last time I with through the card replacement due to fraudulent activity.... just a coincidence?

:hmm:

Wonder how to update those charges?

02/16/09

  08:11:20 am, by The Dreamer   , 448 words  
Categories: Wireless/iPhone, AppleTV, TiVo HD / Premiere / Elite, Boxee

Resorted to Amazon Video on Demand this weekend

For some reason NBC was on the fritz on Wednesday.....so all my TiVo HD recordings were bad/incomplete. So, I had to seek out alternative ways to get Knight Rider, Life and Law & Order.

The first two I tracked down using Boxee and Hulu, on my AppleTV. Things went okay, the only gripe is that if you hit the Menu button while watching a Hulu program, it goes back...but there's no button the on AppleTV remote to get back to the program (which is continuing to play in the background). Pressing play starts it all over again.

Menu is the button on the AppleTV remote that selects its input on my Zektor HDVI5 switcher. The other annoying problemhabit, of course, is that I keep picking up my TiVo remote and pressing the skip button and others while watching programming not on the TiVo. And, then had to pop over to the TiVo to make sure I didn't mess anything up.

Law & Order on the other hand wasn't available via Hulu (or on NBC's site). For this I resorted to using Amazon's Video on Demand service to download the show to my TiVo HD. After doing some fiddling to figure out why it wouldn't let me using my second TiVo HD, when it says I'm allowed up to 2 TiVo's to be associated with my account. But, it turned out that there was a sync problem between Amazon.com and TiVo.com, TiVo said both my TiVo's were enabled for Video on Demand, but Amazon.com was only seeing my first TiVo.....

Also the other day I had gotten my new Visa card, and going to various sites to update my information. Turns out you can only edit/update a credit card online, on numerous sites including Amazon.com, if the account number doesn't change...have to remove and then add new card. What then happens is that things that were associated with the card, just go away... IE: a subscription in my paypal account was canceled, instead of asking me to reassociate it or something. The "are you sure" dialog shouldn't count as the warning.

In Amazon.com's case it cleared my 1-click settings, which was minor....since I happened to have the issue where Amazon.com and TiVo.com were out of sync. I opted to associate my American Express card as my 1-click. Since, I had recently changed to associating my Visa card with Apple iTunes....

Later I saw that Law & Order is also available on iTunes...wonder if that would've been in HD? Evidently not.... L&O:SVU and L&O:CI are available as HD downloads, but not L&O....strange. Though I don't now if I would've spent the extra $1 for HD for L&O. L&O:CI yes, L&O probably not.

02/09/09

  05:59:05 pm, by The Dreamer   , 66 words  
Categories: General

Getting a new Working Assets Visa Card

Apparently, the same credit card information breach that affected my Discover card, also affects my Visa card.

So, I got a letter today informing me of this fact...and they are going to cancel my Visa card and in 5-7 business days I'll get a new one.

Oh yeah...and sorry for the inconvenience. :**:

Guess I need to move automatic charges back to Discover after moving them to Visa....

Now instead of subjecting some poor random forum to a long rambling thought, I will try to consolidate those things into this blog where they can be more easily ignored profess to be collected thoughts from my mind.

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